Privacy Policy

Last updated: November 2025

This Privacy Policy describes how GYMUZZI ("we", "our", or "us") collects, uses, and protects your personal information when you use our mobile application ("App").

1. Information We Collect

a. Personal Information

When you register or use the App, we may collect:

Full Name
Email Address
Mobile Number
Profile Details
Device Information

b. Payment Information

Payments are securely processed by third-party providers (e.g., Razorpay). We do not store your card, UPI, or bank details.

c. Location Information

We may request device location to show nearby gyms or enhance user experience.

2. How We Use Your Information

We use your information to:

Create and manage accounts
Process wallet top-ups
Provide app features
Improve experience
Provide customer support
Prevent fraud

3. Wallet & Payments

Wallet transactions are processed via secure payment gateways. Wallet funds can only be used inside the App.

4. Data Protection

We use industry-standard practices to protect user data, but no online system is 100% secure.

5. Sharing Information

We do not sell data. We only share with:

Payment providers
Legal authorities (if required)
Service partners bound by confidentiality

6. Your Rights

Access or update profile
Request account deletion
Disable permissions like location

7. Children's Privacy

The App is not intended for children under age 13.

8. Changes to Policy

Updates may occur and will be posted within the App.

9. Contact Us

For privacy concerns, contact:

Email: support@gymuzzi.com
Phone: +91 741-7977-160